vv999 Terms and Conditions
Please read the full terms and conditions carefully before using this platform. By registering, you are agreeing to all of these terms.
Introduction and General Provisions
vv999 (hereinafter referred to as "Platform", "we", "our") is an online casino and sports betting platform operated for users in Bangladesh. These terms and conditions ("Terms") apply to the use of the vv999 website and related services.
By accessing this website or creating an account, you acknowledge that you have read, understood, and agreed to comply with these terms. If you do not agree with these terms, please do not use this platform.
Definitions
- "User" or "you" — any person who accesses the vv999 platform, whether registered or not.
- "Account" — a user's personal registered profile on the platform.
- "Services" — all online gaming, betting, and related activities provided by vv999.
- "Bonus" — promotional benefits provided by vv999, including welcome bonuses, cashback, and other offers.
- "Taka" or "৳" — Bangladeshi Taka (BDT).
Eligibility and Registration Requirements
The following conditions must be met to create an account and use services on the vv999 platform:
- You must be at least 21 years old. This platform is strictly prohibited for minors.
- You must register with accurate, complete, and up-to-date information.
- Each person may create only one account. Creating multiple accounts will be treated as fraud.
- You must use a payment method in your own name. Transactions from third-party accounts are prohibited.
- The mobile number and email address provided at registration must be verifiable and active.
- vv999 reserves the right to accept or reject any registration request.
For identity verification (KYC) purposes, vv999 may at any time request submission of a national ID card, passport, or other documents. Withdrawals may be held until verification is complete.
Account Security and Responsibility
Maintaining the security of your account is entirely your responsibility. Please keep the following in mind:
- Keep your password confidential and do not share it with anyone.
- Notify our support team immediately of any unauthorized access.
- You are responsible for all activity carried out from your account.
- If suspicious activity is detected, vv999 may automatically suspend the account.
- Allowing third parties to use your account is strictly prohibited.
Deposits, Withdrawals and Payment Policy
vv999 supports popular payment methods in Bangladesh. Key details are provided in the table below:
| Specification | Description |
|---|---|
| Supported Payment Methods | bKash, Nagad, Rocket, Upay, Bank Transfer |
| Minimum Deposit Amount | ৳200 (all methods) |
| Minimum Withdrawal Amount | ৳500 |
| Withdrawal Processing Time | Within 30 minutes to 3 hours |
| Currency | Bangladeshi Taka (BDT / ৳) |
Additional Terms
- Deposited funds may only be used for gaming purposes.
- Identity verification must be completed before requesting a withdrawal.
- Withdrawals may be held or cancelled if fraudulent or unusual transactions are detected.
- For bank transfers, processing time may be longer depending on the bank's policies.
- vv999 maintains records of all transactions, and these will be considered final evidence in case of any dispute.
Bonuses and Promotional Offers
vv999 offers various types of bonuses to its registered members. Each bonus is provided subject to specific terms.
Welcome Bonus
- New members will receive a 100% bonus up to ৳10,000 on their first deposit.
- Wagering requirement: the bonus amount must be wagered 25 times.
- Each user may claim this bonus only once.
- If the bonus is not used within 30 days of being added to the account, it will be cancelled.
VIP Cashback Program
- Bronze: up to 0.3% cashback per week.
- Silver: up to 0.7% cashback per week.
- Gold: up to 1.0% cashback per week.
Cashback is added to eligible accounts every Monday morning. vv999's decision on VIP tier assignment and changes is final.
General Bonus Terms
- Bonus funds and real money cannot be used together; bonuses are held in a separate balance.
- Withdrawals from bonus funds are not permitted until wagering requirements have been met.
- vv999 reserves the right to modify bonus terms or cancel promotions at any time.
- In the event of a breach of promotional terms, the bonus and any associated winnings may be forfeited.
Gaming Code of Conduct
To ensure a fair and safe environment on the vv999 platform, the following code of conduct must be followed:
- All games must be played in accordance with fair play principles.
- Using any software, bots, scripts, or automation tools to play games is strictly prohibited.
- Exploiting any errors or bugs in the game system is prohibited; if such an issue is identified, notify support immediately.
- Collusive betting (placing opposing bets on the same match or round from multiple accounts) is strictly prohibited.
- Arbitrage betting or collecting bonuses solely for the purpose of withdrawal by any method is not permitted.
- If a game is interrupted due to a technical issue, the outcome of that round will be determined according to vv999's server logs.
Prohibited Activities
Any of the following activities constitute a direct violation of vv999 terms and conditions and may result in account closure and forfeiture of funds:
- Using the platform for money laundering or any illegal financial activity.
- Impersonating another user or attempting to access their account.
- Attempting to breach any security system of the platform.
- Claiming bonuses or promotions using false information.
- Operating multiple accounts by the same person or household.
- Disclosing the platform's business information or strategic data elsewhere.
- Accessing the platform through automated programs.
If suspicious activity is found in connection with any of the above, vv999 reserves the right to cooperate with law enforcement authorities.
Privacy and Data Protection
vv999 places the highest importance on protecting your personal information. We keep all your data secure using SSL encryption technology.
- Information collected at registration is used solely for the purpose of providing services and verifying identity.
- We do not sell your information to third parties.
- Information may be shared with authorities where required by law.
- For more details, please visit our Privacy Policy page.
Limitation of Liability
vv999 is not liable for the following:
- Games interrupted due to loss of internet connection or technical issues.
- Data loss caused by problems with your device or network.
- Delays or issues caused by third-party payment providers.
- Security breaches resulting from your own negligence regarding your account.
- Temporary service disruptions caused by changes in law.
vv999 will not be liable under any circumstances for indirect, incidental, or consequential damages.
Account Suspension and Termination
vv999 may temporarily suspend or permanently close an account in any of the following circumstances:
- Violation of any provision of these terms.
- Registration using false or incomplete information.
- Suspected fraudulent activity or money laundering.
- Operating multiple accounts.
- Non-cooperation with identity verification.
To close an account, users may submit a request themselves via 24/7 live chat or by emailing [email protected].
Even after account termination, the clauses relating to liability, privacy, and dispute resolution under these terms and conditions remain in effect.
Responsible Gaming Policy
vv999 believes in responsible gaming and encourages all members to observe the following:
- View gaming as entertainment, not as a source of income.
- Never bet more than you can afford.
- Do not allow anyone under the age of 21 to use this platform.
- Take a break from gaming if you experience financial difficulties.
- If you cannot control yourself, choose temporary or permanent Self-Exclusion.
For detailed support, please read our Responsible Gaming page.
Dispute Resolution and Applicable Law
Any dispute arising from these terms will first be addressed through negotiation.
- For any complaint or dispute, please notify our support team first.
- The support team will provide an initial response within 7 business days of receiving a complaint.
- If a resolution cannot be reached through negotiation, the decision of vv999's management authority will be considered final.
- In interpreting these terms, the English version (if available) will take precedence.
For any questions about these terms and conditions, contact us at: [email protected] or through 24/7 live chat.
Right to Modify Terms
vv999 reserves the right to modify these terms and conditions at any time, with or without prior notice.
- Users will be notified of significant changes via email or platform notification.
- Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
- The latest terms will always be available on this page.
Have a Question?
If you have any questions about these terms and conditions, our 24/7 support team is ready to help. Chat with us in Bengali via live chat.